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WARRANTY POLICY
ITC TOOLS AND EQUIPMENT (ITC) WARRANTY POLICY
All ITC branded products are guaranteed against defects in workmanship and materials, when the product is used for the purpose for which it was designed. Any ITC product that fails during normal use and within the specified warranty period for that product will be repaired or replaced at ITC’s discretion.
ITC product warranties apply to ITC products purchased new from an authorized ITC distributor
ITC product warranties are extended to the original retail purchaser only.
See specific product warranty statements for more information and limitations.
This warranty is void if there is evidence of misuse, abuse, alterations, or normal wear and tear. Normal wear and tear of moving parts can be repaired by purchasing the appropriate ITC replacement part. Go to HYPERLINK "http://www.itctoolscanada.com" www.itctoolscanada.com click on ITC Power Tools Warranty for a list of authorized warranty repair centers.
No claim for indirect, incidental, or consequential, damages of any type will be considered including loss time or wages, loss of production. All products are sold with this specific understanding.
Product for which there is a warranty claim must be returned, freight prepaid to an authorized ITC distributor, or in the case of machinery and hydraulic equipment, to an authorized ITC warranty repair center. All returns must include proof of purchase and an explanation of the defect or failure.
ITC Brand Lifetime Warranty Replacement of Defective Product
Adjustable Wrenches(2)
Automotive Products
Aviation Snips (5)
Bolt Cutters
Booster Cables
C-Clamps (4)
Chrome Sockets and Accessories (1)
Combination Wrenches (2)
Drill Bit Sharpener
Engine and Jack Stands
Hacksaw Frames
Hammer Heads
Hand Saws (5)
Hex Key Wrenches
Knives
Magnetic Tools
Measuring Tools
Pipe Wrenches (2)
Pliers
Pry and Wrecking Bars
Pullers (1)
Ratchet Bodies (2) (4)
Riveters
Screwdrivers (3)
Tie Downs (hardware only)
Vises (4)
(1) Rounded drive corners void warranty
(2) Snipe or hammer marks void warranty
(3) Hammer marks or bent shafts void warranty
(4) Bent or broken handles void warranty
(5) Excluding normal blade wear and tear
ITC Brand 1 Year Limited Warranty
Hydraulic Jacks, Pallet Trucks, Parts Washer, Bench Grinders, Machinery, Cable Pullers, Service cart, Automotive Type Air Tools, Creepers, Air and Water Hose Reels, Multimeter and Thermometer (batteries excluded), Torque Wrenches (re-calibration not included with warranty repairs)
Items Excluded From Warranty
Cutting Tools, Drill Bits, Taps and Dies, Screw Extractors, Wood and Metal Chisels, Abrasives, Loading Ramps, Files, Sharpening Stones, saw Blades, Knife Blades, Electrical Tape, Batteries supplied with units.
WF Brand 90 Day Limited Warranty
All WF Branded Products (excluding drill bits)
ITC Power Tools, Air Nailers, Staplers, and Compressors
2 Year Warranty
These products are designed for use in DIY (do-it-yourself), light or intermittent duty, applications. They are not intended for use in production, industrial or continual use applications.
This warranty does not extend to normal wear or consumable parts such as brad and staple gun driver blades, grinding discs, saw blades, driver bits, electrical motor brushes, worn cords, etc.
NOTE:
Batteries supplied with certain products may have been exposed to a long shelf life resulting in low energy or dead batteries. Please source replacement batteries locally.
Please follow operating instructions for rechargeable batteries used in certain products.
Dead or low energy batteries do not constitute a warranty claim.
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